Building a Winning UX Strategy Using the Kano Model - Jared Spool, at USI
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YouTubeUSI Events
Building a Winning UX Strategy Using the Kano Model - Jared Spool, at USI
Information and subscription on http://www.usievents.com The ultimate goal for user experience is that users enjoy using your product or service. Many companies use satisfaction as a metric for measuring their success. But satisfaction is really just the lack of frustration. You should be focused on what you can do to delight your users. Jared ...
87.8K viewsJul 13, 2015
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