You know who to call when there’s an emergency! The FDNY wants you to know we are always on and ready to respond. Remember to call 911 only if there’s an emergency, like an odor of smoke or gas, or if there’s a medical emergency. Stay calm and know your location. If you don’t know where you are, look for landmarks and street signs. Answer the dispatcher’s questions. That will help determine what kind of help they need to send. Follow instructions from the dispatcher, who can help with instructio