We’ve developed five areas to improve your customer experience on transit over the next five years! 🗓️ Our new Customer Experience Plan includes 40 major projects and initiatives. 🗂️ We surveyed customers, measured trends, and tracked best practices during the pandemic to personalize to our customers’ changing needs. Read more ➡️ https://buzzer.translink.ca/2022/03/how-translink-is-improving-customer-service-over-the-next-5-years/ | TransLink
1:33
We’ve developed five areas to improve your customer experience on transit over the next five years! 🗓️ Our new Customer Experience Plan includes 40 major projects and initiatives. 🗂️ We surveyed customers, measured trends, and tracked best practices during the pandemic to personalize to our customers’ changing needs. Read more ➡️ https://buzzer.translink.ca/2022/03/how-translink-is-improving-customer-service-over-the-next-5-years/ | TransLink
316 viewsMar 24, 2022
FacebookTransLink
🚆 Are you passionate and proactive in delivering outstanding Customer Service? We are actively recruiting for Customer Service Co-Ordinator opportunities within NI Railways. Permanent and temporary roles available province wide including the brand new Grand Central Station. 👩‍🎓 Full training provided 🤝 Supportive Team ☺ Work life balance 💰 Attractive salary and employee benefits You can apply if you have: • GCSE qualifications in Maths & English at Grade C or above (or equivalent) OR 2 year
0:46
🚆 Are you passionate and proactive in delivering outstanding Customer Service? We are actively recruiting for Customer Service Co-Ordinator opportunities within NI Railways. Permanent and temporary roles available province wide including the brand new Grand Central Station. 👩‍🎓 Full training provided 🤝 Supportive Team ☺ Work life balance 💰 Attractive salary and employee benefits You can apply if you have: • GCSE qualifications in Maths & English at Grade C or above (or equivalent) OR 2 year
25.7K viewsMar 15, 2024
FacebookTranslink
We are actively recruiting for Customer Service roles on the Glider. If you enjoy an active customer service facing role and being part of a Team apply now for our - Customer Revenue Protection Officer roles (CRPO) for the Glider Team in the Belfast area. 👩‍🎓 Full training provided 🤝 Supportive Team ☺ Work life balance 💰 Attractive salary and employee benefits You can apply if you: • Have 2 years face-to-face customer service experience • Experience as working as part of a Team ℹ For more in
0:45
We are actively recruiting for Customer Service roles on the Glider. If you enjoy an active customer service facing role and being part of a Team apply now for our - Customer Revenue Protection Officer roles (CRPO) for the Glider Team in the Belfast area. 👩‍🎓 Full training provided 🤝 Supportive Team ☺ Work life balance 💰 Attractive salary and employee benefits You can apply if you: • Have 2 years face-to-face customer service experience • Experience as working as part of a Team ℹ For more in
10.1K viewsMar 13, 2024
FacebookTranslink
We're looking for our Customer & Revenue Protection Officers! If you'd like to get on board, apply now! 👉 https://bit.ly/3UJ4ID3 | Translink
0:43
We're looking for our Customer & Revenue Protection Officers! If you'd like to get on board, apply now! 👉 https://bit.ly/3UJ4ID3 | Translink
3.5K viewsJan 23, 2023
FacebookTranslink
TransLink unveils new customer service flagship location
1:08
TransLink unveils new customer service flagship location
Sep 22, 2022
Global News
53 (!) routes across the region received an increase in service this fall, these changes: 👉 address overcrowding 👉 improve convenience for customers 👉 extend the hours of service for some routes Pause to discover one of the routes affected, you might be pleasantly surprised. 🚌 | TransLink
0:18
53 (!) routes across the region received an increase in service this fall, these changes: 👉 address overcrowding 👉 improve convenience for customers 👉 extend the hours of service for some routes Pause to discover one of the routes affected, you might be pleasantly surprised. 🚌 | TransLink
1K views7 months ago
FacebookTransLink
Starting May 19, we’re increasing SeaBus service. | TransLink
0:38
Starting May 19, we’re increasing SeaBus service. | TransLink
11.6K viewsMay 9, 2017
FacebookTransLink
2:00
TransLink report threatens drastic service cuts without more funding
Jul 25, 2024
Global NewsSimon Little,Richard Zussman
TransLink opens new customer service centre at Waterfront Station
Sep 22, 2022
vancouversunCheryl Chan
1:40
Get ready to say ‘hello’ to next train information on SkyTrain! Learn more: https://buzzer.translink.ca/?p=54534 | TransLink
10.5K viewsNov 27, 2018
FacebookTransLink
0:57
The service that brings people together & our city to life... Translink Metro is Belfast! | Translink
86K viewsMay 21, 2019
FacebookTranslink
0:11
You might get a kick out of the new service changes this winter 😉 ✅ 37 bus routes will have more frequent service. ✅ 609 South Delta Exchange/Ladner Exchange now has all-day, 30-minute service, seven days a week. ✅ 80 River District/Marine Drive Station, previously a peak-only weekday route, will now have 30-minute frequency mid-day from Monday to Friday. ✅ Frequency increased on four of the top 30 most overcrowded routes: 335, 49, 312, and 16. ✅ Adjusted SeaBus service on Sundays and holidays
24.9K views4 months ago
FacebookTransLink
1:20
Tour the TransLink Customer Service Centre at Waterfront Station
2.4K viewsOct 5, 2022
YouTubeTransLink
3:15
Translink Customer First Digital Transformation
707 views2 months ago
YouTubeTranslinkNI
5:15
TransLink unveils new Customer Service Centre
1.9K viewsSep 22, 2022
YouTubeTransLink
1:33
The TransLink Customer Journey Map
6.6K viewsMar 24, 2022
YouTubeTransLink
1:52
What is HandyDART?
1.5K views5 months ago
YouTubeTransLink
0:33
Not only do our SkyTrain Attendants provide customer service at our stations, they also work at our Compass Monitoring Centre. | TransLink
2.2K viewsMay 28, 2019
FacebookTransLink
2:09
Customer Experience Action Plan 2026-2030
2.4K views4 months ago
YouTubeTransLink
1:01
At one of the most challenging periods in our lifetime, our staff have continued to drive this country forward by ensuring we have a public transport service running when essential workers needed it most. We've recorded a nine-part series to showcase some of the many staff at Translink who have worked through what will go down in history as an unprecedented crisis and we want to thank them for their heroic efforts. They have adapted and innovated to keep our services running, showing great resil
5.1K viewsJun 17, 2020
FacebookTranslink
0:47
Are you someone who likes to travel, meet new people and provide excellent customer service? You could apply your skills and achieve your potential as a Translink Railway Conductor. 💸 Earn an attractive salary 🙌 Excellent training 👍 Career development opportunities 🤩 Employee Benefits Application closing date: 12 noon Monday 1st January 2024 For more information & to apply visit: www.translink.co.uk/careerswithtranslink | Translink
20.6K viewsDec 19, 2023
FacebookTranslink
0:36
It's easy to Tap In to Win with your Compass Card
3K viewsNov 5, 2021
YouTubeTransLink
0:10
Translink: Connecting You To What Matters Most. At Translink, we understand that every journey matters because behind every trip, there’s a story and behind every story, there’s connection. | Translink
40 views3 months ago
FacebookTranslink
2:37
Our 2025 Investment Plan expands bus service, reduces overcrowding, and advances key projects that improve our region’s transportation system. | TransLink
2.7K viewsApr 30, 2025
FacebookTransLink
Translinkの新カスタマーサービスセンターがウォーターフロント駅にオープン
Sep 23, 2022
lifevancouver.jp
0:51
More bus service to work ✅ Which routes? Find out at translink.ca/servicechanges.
4.7K views7 months ago
YouTubeTransLink
2:17
🤩 This is an exciting time to join a dynamic and growing company. We are now recruiting for: 👉 Customer Support Advisors; and 👉 Smart Movers You will play an integral part in delivering and exceeding customer expectations at every touchpoint at the new Belfast Grand Central Station. ℹ Apply now via: www.translink.co.uk/careerswithtranslink 📅 Closing date: 12noon 8th July 2024 Belfast Grand Central Station will be the main transport gateway to Belfast, creating a sense of arrival in a modern,
18K viewsJul 2, 2024
FacebookTranslink
0:14
💳 Charged the wrong fare? Use the Translink Ticketing Assistant to: - View your trip history - Check your fares look right - Request a fare adjustment Visit the Ticketing Assistant here: https://translink.com.au/tickets-and-fares/contactless-payments/contactless-payment-support | Translink
1.6K views9 months ago
FacebookTranslink
4:02
How to Use the Basic Functions of TransLink
315 viewsJan 19, 2018
YouTube360 Payments
1:35
Long lines at Translink’s Compass customer service centre don't mean problems
273 viewsFeb 28, 2018
YouTubeVancouver Sun
See more