Shadow IT isn't your enemy, it's your employees showing you where you're failing them. This week on The Bridgecast at Tech Summit 2025, Chris MacFarland from Comcast Business and Gary Sorrentino from Zoom revealed why ChatGPT becoming the fastest-growing shadow IT app signals opportunity, not threat, and how the workplace revolution is accelerating beyond most leaders' comprehension. Here's what they covered: 🤖 The Shadow IT Wake-Up Call - When employees use ChatGPT on phones to write reports i