Customer Experience Solutions – AI Customer Service Tools – RDI …
RDI’s suite of AI tools helps you deliver faster, more personalized customer experiences, without adding headcount. From automation to insights, each solution is built to enhance performance and scale …
Press Releases Archives - RDI Corporation
January 2023—RDI received the 2023 Pillar Award for Community Service, which recognizes for-profit businesses that invest their time and financial resources […]
About RDI: People-Powered Performance and Purpose-Driven Culture
At RDI, she fuels growth by building proprietary AI tools, shaping brand strategy, and delivering solutions that work for both clients and employees. She’s known for transforming big ideas into scalable …
Why RDI: A Smarter Partner for Scalable, Human-Centered CX | RDI
RDI delivers the right-sized support for seasonal spikes, rapid growth, or channel expansion all while preserving your brand standards and KPIs. Whether you need 20 agents or 2,000, we scale without …
RDI 2025 Year in Review: What We Built, What We Learned, What’s Next
RDI was recognized as a Top Workplace based on direct employee feedback, highlighting a culture built on trust, engagement, and a strong commitment to employee experience.
Back Office Support Services – Back Office Operations & Outsourcing ...
RDI streamlines time-intensive workflows including check scanning, claims processing, and policy support so your team can focus on high-value work. While handling your back office support, we help …
Customer Service Outsourcing – Outsourced CX Programs - RDI …
RDI blends human insight with AI-powered automation to create seamless, scalable service that still feels personal. Whether you’re solving complex issues or handling everyday interactions, we make it …
RDI Connect Contact Center in Henderson Nevada Serves at the Las …
Founded in 1978 in Cincinnati, OH, RDI continues to grow, with 11 domestic and near-shore locations and more than 3,500 in-house and work-from-home employees. Our four award-winning brands are …
Supported Growth: Increasing Client’s Sales, CX, and ROI
Due to the ongoing support of RDI’s business analytics and AI-powered technologies, the Client has retained RDI to support their growth on a positive trajectory.
Resources - RDI Corporation
RDI Corporation Wins Prestigious Awards at the 2024 USA Customer Experience Awards RDI Connect Contact Center in Nogales Mexico Impacts Lives Through Volunteering at Kino