CMSWire 2025 Contributor of the Year Trish Wethman challenges leaders to move beyond NPS arguments and focus on action that ...

As is custom, here's a look at some of the top user stories across diginomica this year. Use cases are our bread and butter - and here we take a look at some of the most compelling project stories of ...

Veterans Voices: Former guardsman shares memorable moments from military service Stay informed about Western North Dakota news, weather, and sports!

Jeremy has more than 2100 published articles on Collider to his name, and has been writing for the site since February 2022. He's an omnivore when it comes to his movie-watching diet, so will gladly ...

Your holiday cheer will triple in size with these Grinch quotes! Christmas is the time of holiday cheer, filled with presents and singing and all those you hold dear. But we’ve all heard of a certain ...

Today’s travelers expect fast, responsive support when disruptions arise. In this talk, Anna Kofoed, chief officer for travel at Allianz Partners, explained why proactive, seamless travel protection ...

Sometimes the help you need doesn't fit in one of the pre-recorded number dial options, and speaking with a human on the other line is really what you need. With Best Buy's Techtober sale on the ...

Firefighter engagement is crucial for the effectiveness and well-being of fire service teams, yet many departments struggle with low levels of motivation and involvement. Diminished firefighter ...

Last words have a way of cutting through the noise of a lifetime. They can be playful, bitter, resigned, or startlingly plain. What makes them powerful is their timing: a closing line that can’t be ...

From special honors for Mariah Carey, Ricky Martin and Busta Rhymes to performances by Sabrina Carpenter, Tate McRae and Doja Cat, here are some highlights from Sunday's ceremony. By Kimberly Nordyke, ...

Avaya OneCloud™ for Service Cloud brings together calls, digital engagement and CRM application-provided people information to empower service agents – Providing Next-Gen Telephony and Powerful ...

Strong brands aren’t built through big ad budgets but by delivering consistent, memorable customer experiences that create loyalty, trust and powerful word-of-mouth marketing. Exceptional customer ...