Xurrent is another forward-thinking ITSM provider that recognizes the importance of high-quality IT Visibility as the ...
Sana for ITSM and the Travel Agent will be demoed live today at the Sana AI Summit in New York, where Workday is bringing together the world's most pioneering AI leaders, thinkers, and researchers – ...
In an announcement today, Workday launched two new AI agents for Sana, the company’s AI-powered platform for knowledge ...
At Imagine today, Automation Anywhere announced Autonomous IT and Autonomous Finance, new pre-built solutions for the ...
In 2024, the University of North Carolina at Chapel Hill transitioned to a new IT service management system to better meet ...
On most org charts, identity access governance looks solid. There are formal role definitions, IT Service Management (ITSM) approval flows, periodic reviews, and a stack of Identity Governance and ...
This week - AI results are elusive, but does the data point to new answers? Event season rolls on - time for our wall-to-wall ...
As of March 2026, the ITSM landscape has undergone a quiet but profound transformation: Citrix has deepened its integration with ServiceNow, Google Workspace has solidified its position as the ...
Winners & losers: Intel's most advanced manufacturing process, the 18A node, has become a symbol of both engineering ambition and commercial uncertainty. The technology – first realized in Intel's ...
For decades, businesses have been trapped in a cycle of painful, episodic change, launching massive re-engineering projects and investing in new IT systems, only to find their organization’s ...
Researchers at the Department of Cell and Molecular Biology, Karolinska Institutet have captured the first detailed molecular snapshots of human polynucleotide phosphorylase (hPNPase) in action, ...