A sync-first pipeline treats each signal as work. You create a ticket with clear fields, route it to the right team, and keep ...

ServiceNow is handling 90% of its own employee IT requests autonomously, resolving cases 99% faster than human agents. On Thursday it announced the product technology it wants to use to do the same ...

ServiceNow has released a new AI tool to help human workers, and is readying their replacement, the Autonomous Workforce, for later this year. ServiceNow plans to unleash the first member of its ...

NowAIKit is the most comprehensive, production-ready AI toolkit for ServiceNow — and the only one that truly does it all. Ask in plain English. Deploy business rules from chat. Run ATF suites on ...

Researchers discover exploitable agentic AI technologies from ServiceNow and Microsoft. Securing agentic AI is already proving to be extremely challenging. Cybersecurity pros should adopt a "least ...

The Trump administration announced that the company, a pharmacy benefit manager, had agreed to make significant changes to its practices. By Rebecca Robbins and Reed Abelson The reporters have ...

ServiceNow can’t catch a break. The software company’s earnings report beat expectations but investors are shunning the sector and still look wary of its acquisition strategy, sending shares lower on ...

ServiceNow reported quarterly earnings that beat expectations. The results weren't enough to quell concerns about slowing growth amid the company's acquisition spree. For the fourth quarter, ...

ServiceNow signed a three-year deal with OpenAI to use its intelligence models to offer AI agents to customers. ServiceNow will add OpenAI's GPT-5.2 into its enterprise platform. ServiceNow is in the ...

Authentication issues in ServiceNow potentially opened the door for arbitrary attackers to gain full control over the entire platform and access to the various systems connected to it. ServiceNow is a ...

Deadline’s Read the Screenplay series spotlighting the scripts behind the year’s most talked-about movies continues with the Venice Film Festival-premiering Frankenstein, Netflix’s epic drama and long ...

LONDON, ENGLAND - SEPTEMBER 10: The Servicenow company logo is displayed during the Security Equipment International (DSEI) at London Excel on September 09, 2025 in London, England. (Photo by John ...