AI can help human services agencies streamline their processes. But the work itself cannot be outsourced to machines.

When Massachusetts cops showed up at Bob Burch’s door in November 2021, he suspected the visit had something to do with COVID-19 rules. The Westfield-based web designer had ruffled feathers in the ...

The right is finally having its long-overdue AI fight. Conservatives have treated AI as either a productivity miracle or a distant science-fiction threat. But the coalition lines ...

Riverside County voters will choose a county assessor, the official whose office determines property values and keeps many vital records. Incumbent Peter Aldana cites his experience and focus on ...

Senior management are constantly telling staff how “excited” they are about the latest supposed innovation, change, success etc. Staff naturally become cynical about artificial, shallow corporate ...

Canada, we have a government bureaucracy problem. It’s so glaring even the federal Liberals can’t ignore it. “Bureaucracy in Canada is slowing the country’s ability to boost its economy, Dominic ...

A colleague recently forwarded me an email from their dean. Fifteen paragraphs long, it anticipated every possible question, covered every conceivable concern, and attempted to foreclose every avenue ...

Deliberative democracy is now officially entangled in state bureaucracy. And that’s good news. Last year, all 247,000 of California’s state government workers gained access to a new digital democracy ...

Amazon said Wednesday it will cut approximately 16,000 roles across the company as part of an organizational overhaul aimed at "reducing layers, increasing ownership, and removing bureaucracy," while ...

Amazon is laying off about 16,000 corporate workers in its latest push to reduce bureaucracy. It marks the second round of mass job cuts at the company since last October. A day earlier, some ...

Valve announced a new Steam Machine this week, and while I think it’s going to have a major impact on the next generation of gaming hardware – however PC-like that looks – there’s still one big ...