Instantaneous response times are just one of the three capabilities loyalty programs must deliver to remain part of AI-driven ...

Over the past several years, many retailers have recognized that operating physical locations closer to their customers can ...

Retail has no shortage of “artificial intelligence shopping agent” demos that promise to get shoppers to the right product ...

A group of activist investors is urging Target shareholders to vote against the re-election of Executive Chair Brian Cornell ...

The retailers that win this year and beyond will act fastest and most accurately on their data using artificial intelligence.

Retail media has quickly become one of the most important growth engines in commerce. Retailers are increasingly monetizing ...

Memorial Day has long served as one of retail's most reliable revenue weekends, a moment when showrooms fill up, floor ...

Retail direct mail performs best when it aligns with how consumers prefer to engage. Timely delivery, clear offers, relevant ...

In episode 506 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kathy Gagliano, executive vice president of merchandising at Books-A-Million, the second largest bookstore retailer ...

Online fast-fashion retailer Shein is said to be acquiring Everlane, the apparel brand known for its sustainability ethos, in ...

As AI platforms evolve into advertising channels, brands must balance both without overcorrecting. That means sustaining ...

The evolution of AI is rapidly escalating the threat environment by making attacks more sophisticated and easier to deploy ...