Reltio, a leader in data unification and management, is releasing the Reltio Lightspeed Data Delivery Network, powering real-time applications and personalized customer experiences with unified data.

Cresta, the leading contact center AI platform for human and AI agents, is announcing that its AI Agent platform-a CX solution for delivering human-like conversational experiences-has demonstrated ...

There's a lot of trepidation when dealing with AI, and for good reasons. However, the key to utilizing the tech is to work with it, not against it.

Experts from Acrolinx joined KMWorld's webinar, Is Your Knowledge Content Ready for AI-Powered Agents? Key Strategies to Optimize for Large Language Models (LLMs), to discuss how to best prepare your ...

New alliance enables Deloitte Digital and Genesys to create a holistic, customer-centric approach that combines technology, data, and human understanding ...

Crawford Technologies, a leading provider of innovative document solutions that streamline, improve, and manage customer communications, is announcing the availability of its document accessibility ...

Vertex e-Invoicing solution enables businesses to automate accounts payable and accounts receivable transactions, streamline indirect tax reporting, and reconcile VAT filings ...

Partnership highlights Teleperformance's growth strategy of pursuing investments in advanced artificial intelligence to deliver enhanced customer experience management services ...

Foxit, a leading provider of innovative PDF and eSignature products and services, is debuting multi-document analysis for its AI Assistant feature within its mobile app for iOS and Android.

The Enterprise Solutions Showcase features the top companies in the KM, CM, search, taxonomy, intranets, text analytics, and AI marketplace, offering attendees an opportunity to explore all of the ...

Information Today, Inc. is dedicated to providing a harassment-free conference experience for all conference participants regardless of gender, sexual orientation, disability, physical appearance, ...

For more than 20 years, KMWorld has been the ultimate gathering place for knowledge and information management pros—and this year is no exception! It’s where big ideas meet real-world solutions, where ...