Running a call center is about more than just answering phones. Every call, every second of talk time, and every interaction ...

Discover why Oracle is a top buy, fueled by AI infrastructure growth and a $455B backlog. Click here to read my most recent ...

For apps and tools, this means increased distribution and access to a vast pool of users (mostly long tail) through open APIs ...

HubSpot reports that AI-driven search is altering content strategies; businesses must diversify across channels to engage ...

Freshworks is a maturing SaaS company that is beginning to realize profits and cash flow. Click here to find out why FRSH ...

Last week, German-speaking user group DSAG called for licensing transparency after the ERP vendor ended its RISE with SAP ...

Analyst Gil Luria highlights Monday.com, Snowflake and Datadog as “no brainer growth” stocks benefiting from AI while trading ...

It’s not news that accountants are under pressure in their work, but the intensity of that pressure seems to be increasing.

Gone are the days when financial planning meant simply reacting to last quarter''s numbers. Today''s finance leaders are expected to anticipate, adapt, and act in real time. The move from reactive ...

The tech supplier’s infrastructure arm is tapping its partner ecosystem and as-a-service model to help the region’s enterprises move from AI experimentation to delivering tangible business outcomes ...

Chances are you’ve benefited from a nonprofit—whether by listening to public radio, adopting a pet from a shelter, attending a community arts event, or witnessing their support through local food ...