A recent report found that Singaporeans spent more than 30 million hours on hold with customer service last year. With banks ...

MIT study examines the performance impact of AI combined with humans that provide insights with implications for the future ...

(Illustration: CNA/Rafa Estrada ... In the event of a spike in customers’ calls, the bank’s head of group technology and ...

How can artists use their existing skills in this new medium and what opportunities lie ahead in the virtual worlds being ...

An analysis looking at the hand bones of australopithecines, apes and humans reveals that tool use likely evolved before the ...

Looking ahead, he aims to continue inspiring individuals seeking to understand and refine human-technology interaction. Dr.

Here’s how analyzing server access logs can help you gain insights into bot activity, crawl efficiency and more for advanced ...

Suno AI has tackled this challenge head-on with its new “Persona” feature in its generative music production tool, an addition that has sparked excitement among a new generation of artists. Personas ...