A recent report found that Singaporeans spent more than 30 million hours on hold with customer service last year. With banks ...

MIT study examines the performance impact of AI combined with humans that provide insights with implications for the future ...

(Illustration: CNA/Rafa Estrada ... In the event of a spike in customers’ calls, the bank’s head of group technology and ...

How can artists use their existing skills in this new medium and what opportunities lie ahead in the virtual worlds being ...

An analysis looking at the hand bones of australopithecines, apes and humans reveals that tool use likely evolved before the ...

Looking ahead, he aims to continue inspiring individuals seeking to understand and refine human-technology interaction. Dr.