Leading organizations are shifting toward holistic, adaptive AI that automates the entire customer journey. This integrated ...

Yet, fraud protection is only one reason that Stripe embraced real-time data analytics. Evaluating trends in massive data flows is essential for the company’s services, such as allowing businesses to ...

Empathy is the performance engine of modern contact centers. When taught through targeted training, reinforced by coaching, and embedded in call center QA, it scales human connection that lifts ...

Given the serious financial and reputational risks of incidents that grind business to a halt, organizations need to prioritize a prevention-first cybersecurity strategy Under lock and key: ...

Industrial control systems have grown increasingly complex, requiring faster response times, more adaptability, and seamless integration with digital ...

Siemens announced that ADMARES is using its Xcelerator open business platform and advanced Digital Twin technology to industrialize affordable sm ...

Siemens has laid the cornerstone for a €500 million Technology Campus in Erlangen, Germany, as part of its €2 billion global investment strat ...