Instant messaging is all about chat: pop-up email in real-time. There are 18 million MSN messenger users, and big brand Yahoo is running close by, but AOL still leads the pack with over 40 million ...

Subscribe to BizTimes Daily – Local news about the people, companies and issues that impact business in Milwaukee and Southeast Wisconsin. The following is a typical instant message chat between Jack ...

Instant messaging (IM) isn't just for chatting up your friends and colleagues any more. Enterprises have started to explore using instant messaging for customer service. With Forrester Research ...

Instant messaging is booming. Almost everywhere you look, people are typing messages to friends and work colleagues at a frantic pace. These are not e-mails but rather short messages that often travel ...