The global cloud ITSM market is projected to grow from USD 11.09 billion in 2025 to USD 23.04 billion by 2031, at a CAGR of 13.0%. Key drivers include IT process automation, hybrid workforce ...
EasyVista research shows strong AI adoption and satisfaction in ITSM, but only 12% of organizations report fully mature ITSM ...
Enterprises increasingly rely on IT service management (ITSM) and related platforms for autonomous IT operations as AI adoption increases and IT environments become more complex, according to new ...
The company has now achieved both the ISO/IEC 27001 security standards certification and the ISO/IEC 20000 IT service ...
Why hitting your SLAs is no longer enough, and how experience level agreements close the gap between performance and real ...
Public SaaS valuations have compressed over two years while private equity dry powder and strategic acquirer balance sheets ...
Research from The Adaptavist Group finds that the vast majority of developers are now using vibe coding, citing massive ...
Only 10% of SOCs report excellent AI value in 2026 as fragmented tools and weak governance limit real security outcomes.
ModelOp is interoperable and sits above existing AI tech stacks, MLOps, GRC, ITSM, security, data management, connecting and ...
ZoomMate aims to turn meeting conversations into AI-powered workflows, giving IT leaders new questions around governance, automation, and ROI.
In this episode of DEMO, Keith Shaw speaks with Richard Robinson, Chief Evangelist at Unqork, about how the company's ...
Valiantys Chief AI Officer Nathan Chantrenne on the firm's partnership with enterprise AI platform Glean, vanity KPIs, and ...
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