Here's how organizations can use AI to reduce friction, personalize engagement, and proactively support customers—while keeping the human touch that builds loyalty.

Microsoft has launched the public preview of the Azure Maps Geocode Autocomplete API to modernize location intelligence ...

Even when you're not actively using Google Maps, it can track your movements and keep a record of where you go each day. Provided you have your Location enabled in Settings, you can revisit your ...

My Maps is a hugely powerful custom maps creation tool that Google has forgotten about. Here's how I use it to level up Google Maps.

Accelerate your tech game Paid Content How the New Space Race Will Drive Innovation How the metaverse will change the future of work and society Managing the ...

I recently rediscovered a Google Maps feature that I completely forgot existed, but you can’t really blame me. If you frequent travel subreddits and forums, you’ll likely be familiar with My Maps, ...

In a stunning strategic pivot, Apple is turning to its chief rival Google to salvage the long-awaited overhaul of its Siri voice assistant. According to reports, the two tech giants have reached a ...

After a five-year legal showdown pitting the U.S. Department of Justice against Google, a federal judge concluded that the disruptive forces of artificial intelligence technology will have a better ...

Apple’s Siri overhaul may include an AI-powered web search tool with technology powered by Google’s Gemini, according to a new report from Bloomberg’s Mark Gurman. The iPhone maker, which has been ...

A ‘World Knowledge Answers’ feature could summarize information from the web using Google’s Gemini AI model. A ‘World Knowledge Answers’ feature could summarize information from the web using Google’s ...