To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our rankings and categorized them by best for sentiment analysis, best for free ...

The world’s most famous chatbot is learning to think ahead. In a significant evolution from a reactive tool to a proactive assistant, OpenAI is rolling out a new feature called ChatGPT Pulse, a ...

AI chatbots are nudging you to stay online longer, raising new questions about privacy, trust and manipulation.

OpenAI released a new study about how people are using ChatGPT, based on more than one million messages sent to the chatbot.

There’s still plenty we don’t know—but that isn’t stopping governments from forging ahead with AI projects. In the US, RFK Jr ...

One of the first randomized controlled trials assessing the effectiveness of a large language model (LLM) chatbot known as ...

Learn 12 powerful tips and hacks to maximize ChatGPT 5 for smarter work, creative ideas, and tackling complex projects with ...

Leeron is a New York-based writer who specializes in covering technology for small and mid-sized businesses. Her work has been featured in publications including Bankrate, Quartz, the Village Voice, ...

Victoria was a practicing attorney for over a decade, admitted in Texas and California. She has also held senior HR roles in major corporations, honing a talent for communicating across varied ...

While many of us were still worrying about Snapchat and screen time, teens had already expanded their digital repertoire.