Handling support requests is about more than just answering the phone. It's also essential to track and manage support issues from the initial inquiry to the ultimate resolution. That's where help ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. There’s no doubting the simple appeal of Zoho Assist, even though it does lack the muscle ...

Motorola announced that it has rolled out support for Jio's 5G on ten of its eligible devices sold in India via a software update. Stand-Alone (SA) 5G technology from Jio will support 11-13 5G bands.

Explore the top 18 generative AI tools revolutionizing customer service, from advanced chatbots like Cognigy and IBM WatsonX Assistant to comprehensive platforms like Salesforce Einstein Service Cloud ...

RoadFlex, a New York- and San Francisco-based provider of artificial intelligence- (AI-) powered fuel management solutions for fleets, has been recognized as the “Best Customer Support” Software in ...

Review platforms Software Advice, Capterra, and GetApp-all owned by Gartner Digital Markets-have recognized Patriot Software as one of the highest-rated payroll systems, based on user reviews. "This ...

SAN FRANCISCO--(BUSINESS WIRE)--AppDirect, the leader in cloud service commerce, today announced that it has acquired Radialpoint, the leading provider of cloud and technical support services for ...