Employee turnover in the hospitality industry costs restaurants and hotels billions of dollars each year, with worker turnover rates as high as 95 percent for some properties, according to the ...

The American Hotel & Lodging Association suggests leaving a $1-to-$5 tip per day for the housekeeping staff. This page includes information about these cards, currently unavailable on NerdWallet. The ...

While we all have our pet peeves when it comes to hotel stays, it seems one of the biggest pain points among travelers is unfriendly hotel staff. New research from ALICE, the hotel operations platform ...

You can book your room, pack your bags, and show up with your confirmation number in hand, but that doesn’t mean you know what’s really going on behind the front desk. While hotel employees might ...

The US hotel industry has been grappling with inadequate staffing and higher wages — and the problems are expected to push travel costs even higher than they already are. In 2024, hotels across the US ...

Related: The Average Person Can't Identify 18/24 Of These Famous Landmarks, And It's Kinda Sad ...

Last month the organization YouGov polled 1,219 adults about their hotel stays. Results indicate that most hotel guests (62%) are not frustrated by a lack of fitness center, spa or a trendy bar as ...

Forbes contributors publish independent expert analyses and insights. I write about branding, trends, creativity and disruptive businesses. While Covid might have accelerated the acceptance of ...