Voice over Internet Protocol (VoIP) services allow users to place telephone calls over the internet rather than through traditional analog or cellular phone networks. VoIP has grown in popularity in ...

The FCC is requiring VoIP service providers to obtain acknowledgement from customers that they understand the current limitations of their provider's E911 service. The requirement is to be fulfilled ...

Internet telephony companies already offer major cost savings over traditional telephone services, but now they're challenging one another for the title of cheapest of the cheap in an increasingly ...

Delighting customers takes work. VoIP phone providers are not exempt. The product must deliver as promised. It requires a stellar warranty. And copious amounts of support must be in place. And ...

Today brings further confirmation of what many of us correctly assume as fact- that established cable and telephony providers are ceding no ground to those bodacious VoIP upstarts. And Qwest is a ...

As the popularity of voice over Internet Protocol surges, and lawmakers put more pressure on Net phone providers to fully support 911 services, many consumers are asking what exactly they need to know ...

WASHINGTON – U.S. regulators can play an important role in the spread of voice over Internet Protocol (VOIP) services by showing the rest of the world that the best way to encourage growth is by ...

Last week, Skype announced that it had discovered a flaw in its free VoIP software that could potentially allow hackers to wreak havoc with a Skype user’s computer. For the more details (including a ...