How do users become hooked on a digital platform? Is it simply because everyone in their organization uses it or because the platform understands and anticipates their needs personally? The former may ...

While it is said that people don’t like change, it’s really more accurate to say that people don’t like to have changes forced upon them. In reality, we all deal with change on a near constant basis.

In the early days of unified communications, I spent a lot of time writing and talking about the need for organizations to focus on end user adoption, usage, and training. I presented and moderated ...

Although technology should make tasks faster and easier, it doesn’t always succeed. Despite significant investments in new technologies over the past decade, many organizations are actually watching ...

Despite blockchain technology being around for more than ten years, most people still don't understand it. The user experience in the blockchain ecosystem is typically poor, and this discourages many ...

Artificial intelligence, aka machine learning, holds the potential to revolutionize the way we live, learn, and get things done and by 2030, research suggests that AI will contribute $15.7 trillion to ...

BOSTON--(BUSINESS WIRE)--Fuze, the leading cloud-based communications provider for the modern global enterprise, today unveiled its new end user adoption strategy, accompanied by the Fuze Adoption ...

Apple's iOS 18 is improving the user experience with AI-powered tools, deeper customization, and enhanced privacy, driving strong adoption across iPhones and iPads. The iOS 18 update brings AI-powered ...

100% know it, 80% like it, and 25% pay for it. AI has shifted from emerging technology to an essential part of the digital stack. Tools like ChatGPT, Gemini, and Copilot have become staples in modern ...

BackBox today announced that it has been recognized as a Leader, High Performer, and Highest User Adoption in the G2 Summer 2026 Grid® Report for Network Automation Tools. The recognition, based ...