The government has been forced into an embarrassing backtrack after admitting Universal Credit claimants need to call a costly helpline to receive welfare payments. The confession came just a day ...

Universal Credit claimants could risk losing a portion of their claim if they fail to attend a single phone call without a valid reason. Upon signing up for Universal Credit, claimants must agree to a ...

The DWP has issued an urgent warning to all benefit claimants, as they could be missing important calls. In a recent update made to Universal Credit guidance, the Department said that new phone ...

Sign up to our free newsletter for the latest analysis on Brexit's impact The number of people claiming benefits with no requirements to be in work has risen to an ...

The social security system has changed massively with the introduction of Universal Credit. Announced in 2010, made law in the Welfare Reform Act of 2012 and rolled out from 2013, it has caught many ...