When I arrived at Yale more than 30 years ago to do graduate work in theology, I soon heard other students urging that I take a course with David Kelsey. Even as an undergraduate I had already learned ...

“Michelle, why are you still coloring your face with the red marker?” asked Mrs. Johnson. “We are lining up to go to lunch, didn’t you hear the instructions?” Ask any teacher what their number one ...

Our guest blogger is, Avraham N. Kluger, Ph.D, Professor of Organizational Behavior at the Jerusalem School of Business Administration. The ability to listen influences trust, work productivity, job ...

Our collective pandemic exhaustion has reached new lows, further eroding what little empathy we had left for one another. As rancorous debates over school openings, mask mandates and how racism is ...

A simple shift in business education, training MBA students to listen effectively, can significantly boost their humility and ability to lead with integrity, according to a new study from the ...

In the 21st century workforce, employees will be expected to reflect on what they have heard, ask for clarity if they don’t understand, summarize what they have been told, and make connections to what ...

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