First, I want to acknowledge and celebrate your courage for reaching out, showing your ASK, and requesting support while working in a toxic work culture. It’s not easy and it’s evident that you desire ...

In an increasingly polarized world, leaders who deploy three principles in challenging conversations set themselves apart.

In business, leadership, and personal relationships, the ability to manage difficult conversations is a critical skill. Whether it is addressing underperformance, negotiating a contract, delivering ...

One mayor barrier to success in business and happiness in life is our inclination to avoid conflict—which often means to avoid having a difficult conversation. Learning how to have difficult ...

Psyching yourself up for a difficult conversation can feel daunting, but transforming those difficult conversations into breakthrough conversations may not be as difficult as you might think. Most of ...

When the world of work turned upside down in 2020, we quickly adapted to Zoom calls, Slack threads and digital whiteboards. At first, this newfound flexibility felt liberating. But as we settle into a ...

Today’s very best leaders stand out in great part because they have developed and honed the ability to skillfully handle difficult conversations. It’s this ability to talk with employees about ...

Module Helps Learners Overcome The Most Challenging Aspect of Difficult Conversations: The Emotional Tension That Causes People to Avoid or Mishandle Them FranklinCovey Launches New Module, Navigating ...

Difficult conversations at work are inevitable. Our instincts often present two options when it comes to these conversations: a) avoid the conversation and maintain the status quo, or b) have the ...