New rules governing the use of automated checkout stands at large local grocery and pharmacy retailers were approved in a 3-2 ...

Walmart spent years telling shoppers that scanning their own groceries was the future of retail. Now the company is quietly ripping out many of those machines, retreating from a flagship automation ...

Self-checkout was sold as a frictionless way to grab groceries and go, but it has quietly opened a lucrative lane for thieves and fraudsters. As retailers lean harder on automation to cut labor costs, ...

Self-checkout machines are themselves designed to negotiate several trade-offs. Employers want lower costs. But they also ...

For months, KTLA has been tracking the problems with self-checkouts across the country—companies struggling with how to staff the lanes while also securing their products. Now, one Southern California ...

As my luck would have it, I was stuck in the longest line inside the Monterey Park Costco when I visited last week. Shoppers in the self-checkout queue varied from those with carts jam packed with 20 ...

California SB 442 aims to regulate self-checkout machines in stores, requiring a dedicated employee to assist customers. The bill also limits items allowed in self-checkout and expands the ban on ...

A Massachusetts lawmaker believes grocery stores have gone too far with self-checkout lanes. State Senator Paul Feeney of Foxboro has introduced a bill that would limit how many self-checkout stations ...