One of the first contact center providers to join Salesforce pilot program as a premier provider for Service Cloud Voice, now with the ultimate omnichannel solution "We are very excited to have Vonage ...

HOLMDEL, N.J., June 28, 2021 /PRNewswire/ -- Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, today announced that it has ...

BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (RNG), a global leader in AI-powered business communications, today announced it has launched RingCX™ for Salesforce Service Cloud Voice on ...

Today, Five9 announced the next step in its 15+ year collaboration with Salesforce, a focus on delivering joint AI-powered solutions to improve customer experiences. The latest release of Five9 for ...

One of the first contact center providers to offer full integration with AI-powered Einstein Conversation Insights to drive customer engagement "As one of the first Contact Center providers to offer ...

SAN FRANCISCO--(BUSINESS WIRE)--Talkdesk®, Inc., the global customer experience leader for customer-obsessed companies, today announced it has launched Talkdesk for Service Cloud Voice on Salesforce ...

SAN RAMON, Calif.--(BUSINESS WIRE)-- Five9 (NASDAQ: FIVN) today announced the availability of Five9 Service Cloud Voice for Partner Telephony, the latest evolution of its integration with Salesforce.

Salesforce wants to get everyone talking. New voice capabilities are at the center of announcements to open its annual Dreamforce conference today. Most notable is the integration of telephony ...

Earlier this week I shared the Salesforce point of view on the Service Cloud Voice announcement made at Dreamforce 2019, and promised more from Amazon Web Services’s perspective. But before we start, ...

We're thrilled to announce the return of GamesBeat Next, hosted in San Francisco this October, where we will explore the theme of "Playing the Edge." Apply to speak here and learn more about ...

HOLMDEL, N.J.--(BUSINESS WIRE)--Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), is one of the first ...