The pre-packaged customer service agent can be deployed across channels to autonomously resolve customer issues $2 at a time.

Salesforce (CRM) is acquiring customer agent platform provider Fin for about $3.6B, subject to customary purchase price ...

Salesforce signed a $3.6B deal June 15 for Fin’s Apex AI pipeline, which the company claims resolves 76% of support tickets ...

Salesforce announced Monday that it has agreed to acquire AI customer service company Fin for approximately $3.6 billion.

Salesforce’s game-changing launch of a Service Cloud tech support feature for mobile apps signals a new way for VARs to capitalize on providing assistance to their customers. Salesforce1 Service Cloud ...