Secure Sockets Layer remote access users who use the technology for getting to their desktop applications might want to try a new product from 3am Labs – it’s free. Called LogMeIn, the software can be ...

Funk Software in Cambridge, Mass., has announced Proxy 5.0, a new version of its remote control software designed to make it easier for help desk workers to support remote desktops. The new version ...

VNC Connect offers the speed of direct connections, as well as portal-based management for only a few bucks per computer. It’s not dead easy to set up, but it offers the broadest operating system ...

Facepalm: The "new" Microsoft, under Satya Nadella's leadership, is focused on cloud computing, AI, and rebranding apps. The Redmond corporation is currently busy replacing traditional tools with new ...

Software glitches often lead to an expensive service calls. In many cases, these calls occur at the expense of the system builder. At the very least, the system builder faces shipping charges for ...

In Part 1 of this tutorial series, we configured Windows to accept remote desktop connections, so we can log into and use a PC anywhere in the World with Microsoft’s Remote Desktop Connection client ...

In the past few years, more and more people have been interested in working online and from any location. It calls for software that allows users to remotely connect with any device, including PC, ...

Symantec Corp. today plans to announce pcAnywhere 11.0, an upgraded release of its remote-access software that features performance improvements and a revised user interface for IT help desk ...

What's the going app/service these days for helping users with remote access? For example if I have a call from someone in another state (or anywhere really) that needs my help to download, configure, ...

Built into Windows, Microsoft’s Remote Desktop and Remote Desktop Connection apps make it easy to connect to and control a remote PC — when they’re working properly. Here are some common problems you ...