pt. I. The high cost of losing intellectual capital -- The landscape of lost knowledge -- Diagnosing the strategic impacts of lost knowledge -- A strategic framework for action -- pt. II. Evaluating ...

The most mysterious technological object on the planet should have been destroyed at least three times. First, the device made it through a violent shipwreck in the Mediterranean Sea. Then, it sat ...

There is a subtlety to soft resources that can make them hard to perceive by even the most skilled professionals. It is especially true when discussing knowledge, a softer resource than perhaps any ...

As IT outsourcing of all types and across all industries and geographies becomes pervasive, operational complexity and risk increase accordingly. Some types of risks are extremely familiar to CIOs.

Institutional knowledge is something companies invest in, yet much of it gets lost, as it is kept in the brains of individual leaders or highly skilled team members who move to new jobs or retire.