In the ever-evolving world of mortgage servicing, delivering an exceptional customer experience at every stage of the customer’s journey is a crucial differentiator. Having spent my career focused on ...

An inaugural J.D. Power study reveals that mortgage servicers lag in mobile app development, impacting customer satisfaction.

Some student loan servicers have recently cut back on customer service hours, adding to the fear that borrowers won’t have sufficient support when transitioning back into repayment after a more than ...

Aspire Servicing Center is a student loan provider that services parent and student loans from an Aspire affiliate. They also serviced Direct loans until 2015 when they transferred them to MOHELA. If ...

The mortgage banking firm will also use MSP’s integrated solutions to support an exceptional customer experience “While our servicing operation has expanded, we knew we needed a top-of-the-line system ...

A mortgage servicer helps in processing loans and ensuring appropriate use of loan funds. If you're applying for a mortgage, there's a good chance you'll work with a mortgage servicing company. A ...

VIRGINIA BEACH, Va., March 16, 2023 /PRNewswire/ -- LoanCare, LLC, a top U.S. mortgage subservicer, today announced the launch of Velocity Servicing™, an independently managed division dedicated to ...

LINCOLN, Neb., Oct. 23, 2025 /PRNewswire/ -- Nelnet, Inc. (NYSE: NNI), along with its wholly owned subsidiary Nelnet Canada, Inc., today announced an agreement with DH Corporation, a wholly owned ...