As corporations look to expand overseas – through franchising, outsourcing or setting up plants and offices elsewhere – they transfer best practices to maintain their competitive edge. But what’s the ...

Research Summary:Strategic use of codified knowledge across borders can be a vital component for project-based work. Analyzing 237 global consulting projects, we examine the performance effects of ...

Here’s the knowledge part:Even after months of training on the part of our best programmers, we still need the consultants whenever we need to change the template, with no end in sight. Which is why I ...

Before lifting a Black Hawk helicopter off the ground, the pilot goes through a lengthy written checklist: oil pressure, fuel pump and generator switches, safety harnesses, altimeters — on and on it ...