SAN RAMON, Calif.--(BUSINESS WIRE)--xMatters (www.xmatters.com), developer of a leading digital service availability platform that prevents technical issues from becoming business problems, today ...
Adaptive Approach to Incident Management Speeds Time to Resolve and Empowers Innovation, Delivering Superior Customer Experiences The Incident Console shows a live view of an incident as it evolves ...
A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...
Security Operations Center (SOC) case management is the process of tracking and resolving cybersecurity incidents from ...
Human resource (HR) leaders have a crucial role in workplace emergency management. They should support all stages of the emergency ‘incident lifecycle’ and need to take ownership of two critical steps ...
Offering includes innovations that provide end-to-end incident management to mitigate lost revenue and reputational risk while replacing point solutions "Using PagerDuty Incident Management with Jeli ...
An "incident" is defined as unplanned downtime, or interruption, that either partially or fully disrupts a service by offering a lesser quality of service to the users. If the Incident is major, then ...
Small and medium-sized organizations without a disaster recovery plan are 40% more likely to close their doors permanently after a disaster. Research from FEMA highlights this alarming reality, ...
In the first in this series of articles on disaster recovery (DR) planning, we examined risk and business impact assessment as the initial building block, and then looked at development of the DR plan ...
Cyber security incidents have transitioned from potential risks to operational certainties. The constant noise of attempted cyber intrusions, security lapses and IT service events requires all ...
A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...
In the 1970's, California (U.S.) resources were severely taxed by major wildfire outbreaks. These incidents required the cooperation of multiple agencies that did not usually work together. Many ...
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