People don't fear automation, they fear losing control or clarity. Accessibility and explainability give that control back.

New Book Reframes Innovation Around Integrity, Collaboration, and Human-Centered Design Author challenges profit-first thinking and offers leaders a new operating logic for sustainable growth ...

Human-centered design is crucial in healthcare—but it’s often invisible. Rooted in systems thinking, it considers the broader ecosystems that shape patient needs. Design can make or break a patient’s ...

In boardrooms and backroom labs, the promise of AI has morphed into modern mythology—a digital elixir promising to revolutionize industries and workforces, eliminate inefficiency, and empower ...

A typical design process looks like this: You get a bunch of requirements based on incremental improvements to an existing product or service, build the new offer, and ship it out to the world and ...

Nathan Eddy works as an independent filmmaker and journalist based in Berlin, specializing in architecture, business technology and healthcare IT. He is a graduate of Northwestern University’s Medill ...

The term “human-centered design,” or HCD, came into vogue more than a decade ago as a way to describe a new approach to the delivery of government services and to elevate government activities overall ...

Humanizing the customer experience (CX) has become the north star for brands, helping businesses scale their revenue growth and building long-term loyalty and brand trust. In fact, a study conducted ...

The National Science Foundation has awarded a two-year, $200,000 grant to the Boston College Engineering Department to develop, implement, and study a new approach to artificial intelligence education ...

Only one minor at Dartmouth finds students building roller coasters into the wee hours of the morning and taking over dorm common rooms as they cut up pieces of paper into as many different square ...