Some laptops are remarkably resilient. Others, not so much. But all succumb to wear and tear over time. Batteries decline, screens malfunction, keyboards fail (and shed their keys). Before calling for ...

Hairline fractures in the Surface Laptop 3’s display are affecting a small percentage of units, but Microsoft will fix them at no cost to customers. Our team tests, rates, and reviews more than 1,500 ...

Microsoft is offering free repairs for cracked screens of the Surface Laptop 3, which have been happening under mysterious circumstances. Microsoft has now responded after an investigation into the ...

Over the past few months, multiple Surface Laptop 3 users have complained about a weird issue – their laptop’s screen cracked without any external damage or fall that they could remember. Affected ...

Computer screens, like any component of a computer system, work or fail to work because of a series of possible factors: the input from the computer, the settings on the screen, and the performance of ...

A couple months ago, some Surface Laptop 3 customers reported they were seeing hairline fractures in their screens that seemingly appeared out of nowhere. Today, May 8, Microsoft is responding ...

Update 11 May: As well as confirming the issue by replying to users experiencing issues with cracked Surface Laptop 3 screens, Microsoft has is referring users to a dedicated support page: "We have ...