Google said on Wednesday that it's bringing expanded bot support to its team-based messaging platform Hangouts Chat, the enterprise-focused replacement for Classic Hangouts following the closure ...

Among other updates, Google is expanding the number of intents available to virtual agents from 2,000 to 20,000 with a new feature in beta called Dialogflow Mega Agent.

Google announced today that Dialogflow Enterprise Edition, its platform for companies looking to run their own intelligent chatbots, has launched out of beta. The service, previously known as API ...

Google says Optus, one of the largest telecommunications companies in Australia, has been using Dialogflow to power virtual agents in one of its support applications.

Google LLC today debuted some important updates to its Dialogflow, the main technology that powers its Contact Center AI service for automating interactions with customers in call centers.

Google has a technology in their customer engagement suite that's really taken off. And we have a lot of customers who are using their Dialogflow experience for front-line agent bots, and we want to ...

Today, Google announced it was making Dialogflow Enterprise Edition generally available. It had previously been in beta. This technology came to them via the API.AI acquisition in 2016.

Back in September 2016, Google purchased Speaktoit, a company specializing in natural language technology. The company's main service at the time was API.AI, an SDK that allowed creating voice ...

With the Dialogflow Enterprise Edition, they can now get all of this. Dan Aharon, Google’s product manager for Google Cloud AI, also noted that this version of Dialogflow is now part of Google ...

Google LLC said at its Cloud Next’18 conference today it’s updating its Dialogflow Enterprise service with new features for contact centers that can help to automate simple, common interactions.