Life science organizations today are faced with increasing regulatory pressure to offer products that are compliant, effective and efficient. While this is certainly the goal for many companies, ...

This week’s column is my fifth and final column on root cause analysis tools for managers. In previous weeks I explained root cause analysis in general and three other great analysis tools; The Five ...

To ensure patients get the best care, there is a need to analyse and change nursing practice, demonstrated in the report on the Mid Staffordshire public inquiry. This article, the first in a ...

A fishbone diagram, also known as the Ishikawa digram after its inventor, is a visual representation of all causes that result in a particular outcome. The final outcome is represented on the far ...