40th Annual Quest for Quality Awards: Service stars in the new era of collaboration Which carriers, third-party logistics providers and U.S. ports reached the pinnacle of service excellence over the ...

36th Annual State of Logistics Report: Navigating uncertainty amid rising costs and global disruptions The 36th Annual State of Logistics (SoL) Report highlights a logistics market tested by economic ...

Cold storge operator Lineage recently expanded its partnership with technology services provider Cognizant to advance its ongoing customer service transformation. The collaboration is aimed at ...

Technology consultancy Deloitte Touche Tohmatsu Ltd. is beefing up its artificial intelligence capabilities with the launch of two services aimed at very specific industry sectors — logistics and ...

Since the start of the pandemic, companies have struggled to keep up with shifts in customer behavior, especially around customer expectations. This is most acute during the last mile of a delivery, ...

The business of hauling products from one location to another seems like a simple model. But the unreliable service and poor customer relations that can plague the logistics industry show the task isn ...