DentalEZ Group has launched its new 360° Customer Care Program, a comprehensive online customer service tool for all StarDental customers. The program is an extension of DentalEZ Group's professional ...

DETROIT — Cadillac management on Monday highlighted details of a new program now connected to all 2011 models — Cadillac Premium Care Maintenance. The automaker plans to provide owners of with ...

NEW YORK--(BUSINESS WIRE)--LetsGetChecked, a global healthcare solutions company, announced today the launch of CarePathway™, a longitudinal customer care journey that will revolutionize speciality ...

Customer care is the buzz phrase of 2008. Depending on which vendor you speak with the phrase can have various unique meanings rooted in what the vendor is selling. Customer care is becoming a source ...

Love them or hate them, in business, as in life, transitions are inevitable. On the Blue Ocean blog, we talk a lot about the process of sourcing a strategic partner for your outsourced customer care ...