ConnectWise to Acquire zofiQ - Bringing AI-Powered Automation to IT Solution Providers

Q AI agents embedded in ConnectWise PSA help IT Solution Providers resolve more tickets with the same team, deliver more ...
CRN

ConnectWise CEO On Buying Agentic AI Startup Zofiq: ‘We’re Putting AI Where The People Do The Work’

ConnectWise has bought Toronto-based Zofiq, an agentic AI company that automates high-volume service desk operations, in a ...
Unite.AI

ConnectWise Acquires zofiQ, Signaling a Shift Toward Autonomous IT Services

ConnectWise has acquired zofiQ, bringing agentic AI automation directly into one of the most widely used platforms for IT ...
WFLA News Channel 8

ConnectWise and CompTIA Celebrate First Graduating Class from Ticket to Tech Program

TAMPA, Fla., Aug. 17, 2023 (GLOBE NEWSWIRE) -- After launching the Ticket to Tech Program in the fall of 2022, ConnectWise, the world’s leading software company dedicated to the success of IT ...

ConnectWise acquires Canadian agentic AI company

ConnectWise's Park Tower headquarters in Tampa. According to the company, zofiQ's AI agents can deliver 90-97% accuracy in ticket triage and classification, with time savings of five to 10 minutes per ...