Microsoft this week announced that its Copilot for Sales and Copilot for Service "role-specific" generative artificial intelligence (AI) products are now at the "general availability" ...

Salesforce is working on making AI implementation easier and more predictable with a selection of newly available products and services announced around the Salesforce World Tour NY event on April 25.

This article was written in collaboration with Varonis' Nathan Coppinger and Mike Smith, Distinguished Security Architect at Salesforce. It covers how Salesforce Einstein Copilot’s security model ...

Microsoft is focusing on AI agents as one way to expand the market for its Microsoft 365 Copilot platform for business. (GeekWire File Photo / Todd Bishop) Microsoft announced two AI agents for sales ...

Microsoft is adding more features to Copilot for Sales. That includes letting sales employees connect to their CRM directly from Teams for the first time. Microsoft officially launched its Copilot for ...

Salesforce Inc (NYSE:CRM) announced an expansion of Einstein Copilot features Wednesday, introducing new tools for marketers and merchants. Shares were unchanged at last check. What Happened: ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Microsoft‘s Copilot, the company’s AI assistant first unveiled almost a ...

Microsoft wants to help sales and service teams to be more productive, with the power of an AI copilot. At the Microsoft Ignite conference today, the tech giant unveiled a suite of innovative, ...

Salesforce revealed a new user experience for sales leaders within Slack Sales Elevate, a sales workspace designed to centralize Salesforce insights and automates opportunity tasks by natively ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

'Salesforce now can operate a company on our platform–and I don't think you’re going to find that on Microsoft's website,' Salesforce CEO Marc Benioff says. Salesforce CEO and co-founder Marc Benioff ...