Telecom provider CenturyLink left a couple in Oregon without landline phone service for two months, then sent a bill for $239. CenturyLink customer Kirstin Appel and her husband live in Banks, a city ...

When a severe winter storm hit Oregon on January 13, Nicholas Brown’s CenturyLink fiber Internet service stopped working at his house in Portland. The initial outage was understandable amid the ...

UP THE CALL TO HOLD A PHONE PROVIDER ACCOUNTABLE. KETV NEWSWATCH SEVEN’S JOEY SAFCHIK FOLLOWS UP ON A STORY WE BROUGHT YOU LAST WEEK ABOUT A GREAT GRANDMA WHOSE PHONE LINE WAS DOWN FOR TWO MONTHS.

MINNEAPOLIS (AP) — Telecommunications company CenturyLink has asked Minnesota utility regulators to ease a decades-old rule that requires it to give priority for repairs to landline customers, saying ...

PORTLAND, Ore.— The trouble started with an unexpected knock on her front door. A CenturyLink salesman offered Portland resident Sherry Krawczyk a huge discount on her phone, internet and cable TV.

Technology, customer demand and scheduling are primarily to blame for recent problems with local CenturyLink phone and internet service, company officials say. However, long-standing problems have ...

UPDATE: CenturyLink has ‘identified a network element’ that is believed to be causing the outage and says engineers are working ‘around the clock’ to restore service. As of Friday morning, the company ...