I've had to call support over an Xbox Live renewal purchase that didn't work (again this happened to me). It's been over a week and I'm still not on Xbox Live. Does anyone else have terrible ...

The next time you go to Xbox customer support for help, you might be getting some assistance from an AI chatbot. As first reported by The Verge, Microsoft has developed and is now testing an AI ...

Raul is a freelance writer with four years of writing and editing experience in games journalism. Currently, he is a News Writer at Game Rant and the Managing Editor of Final Weapon, a Japanese gaming ...

Error codes are often frustrating and difficult to understand. It can be particularly challenging to decipher when it comes to Xbox payment error code 8012271F. This ...

All gamers know that no online service is ever perfect; they all break at some point. It’s a little tougher to handle when one of the larger consoles’ services drops, but it’s at least easy to get ...

Xbox employees have been testing a virtual chatbot that can help with support queries and game refunds. Xbox employees have been testing a virtual chatbot that can help with support queries and game ...