The latest independent research document on Global Business Instant Messaging examine investment in Market. It describes how companies deploying these technologies across various industry verticals ...

In many companies, IM (instant messaging) tools are joining e-mail applications as a common medium for delivering real-time information to business partners and colleagues. Both types of collaboration ...

MIAMI – Yahoo Inc. has decided to ditch its fee-based instant messaging service for business users, acknowledging that the development of this type of offering lies beyond its core strength as a ...

Instant messaging (IM) -- whether companies view it as a worker productivity booster or a security threat -- is a popular communication application that many workers use, with or without permission, ...

This spring, America Online Inc. announced that it was working on a new version of instant messaging that would be custom-made for businesses. "Corporations are asking for it," says AOL spokeswoman ...

ST. PAUL, Minn. -- Instant messaging -- real-time text conversation that takes place in private online chat areas -- is mounting a challenge to conventional e-mail in the workplace. Some 11 million ...

On Version History: the long reign of AOL Instant Messenger, the messaging app that maybe never should have existed at all. On Version History: the long reign of AOL Instant Messenger, the messaging ...

A recent report from Burton Group, "Instant Messaging: It's Not Just Idle Chatter," has highlighted the necessity of creating policies to govern the use of instant messaging (IM) within a company.