Several users on social media reported having their Instagram accounts hacked over the weekend. Meta's own support chatbot was blamed for allowing hackers to hijack accounts.

Meta's AI support assistant has been helping hackers get access to high-profile Instagram accounts, according to reports on social media. With no verification check, Meta AI would change the email ...

If your businesses is increasingly using AI to handle customer service requests, consider just how much authority you want the bot to have.

IRANIAN women’s rights groups have for months faced a deluge of bots following their Instagram accounts and disrupting their digital outreach operations. Activists say that while they have repeatedly ...