“Systems change” has become a ubiquitous topic of interest for anyone serious about addressing our multiple social-environmental-economic-governance crises. Yet for all its ubiquity, the term tends to ...
On December 4-5, 2023, fifty leading practitioners, academics and funders gathered on the Harvard Business School (HBS) campus to discuss their experiences in addressing some of today’s largest and ...
System changes are the dominant driver of production incidents. Therefore, change-related metrics must be treated as first-class reliability signals. This perspective is consistent with the emphasis ...
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