An evaluation instrument is developed from the balanced scorecard concept in strategic management; the scorecard's structure and diagnostic measures are informed by Mackenzie King's (1918) model of an ...

The Theory of Change (ToC) comes in as one is developing one’s strategy, and it links cause-and-effect relationships between what one does and the outcome.

When Robert Kaplan and David Norton published “The Balanced Scorecard: Measures that Drive Performance” in the Harvard Business Review in 1992, the idea of measuring business performance from ...

Campbell, Dennis, Srikant M. Datar, Susan L. Kulp, and V.G. Narayanan. "Testing Strategy with Multiple Performance Measures: Evidence from a Balanced Scorecard at ...

Citations: Craig, Justin B., K. Moores. 2005. Balanced scorecards to drive the strategic planning of family firms. Family Business Review. (2)105-122.

T HE Balanced Scorecard (BSC) has emerged as a pivotal strategic management tool, gaining significant traction in both private and public sectors in the Philippines. Developed in the early 1990s ...

St. Joseph's Hospital was identified as one of the nation's 50 Top Cardiovascular Hospitals®, according to an independent ...

Datar, Srikant M., Marc J. Epstein, and Jeremy Cott. "Verizon Communications, Inc.: Implementing a Human Resources Balanced Scorecard." Harvard Business School Case ...