Money expert Clark Howard puts it this way: “As far as checking out a company on BBB, just because they have an OK rating, it doesn’t mean that they’re safe. A good rating does not clear a company but ...

Responding to BBB complaints is a good business practice and encouraged as the right thing to do whether or not a business is BBB Accredited. Most non-accredited businesses cooperate with BBB by ...

Learn how the Better Business Bureau works, and how it rates companies, handles consumer complaints, and helps promote trust between businesses and the public.

If you asked 10 random people on the street where they would go to file a complaint about a business, responses would include the FTC, their state Attorney General, or another federal or state ...

Better Business Bureau expert shares tips to avoid contractor scams and ensure quality work following a disaster ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. MEMPHIS, Tenn. — The Better Business Bureau ...