Somerset police remind residents not to call 911 unless it is an emergency during storm

As blizzard conditions continue, the Somerset Police Department is asking resident to only call 911 in an emergency.

Baltimore ramps up 911 crisis diversions, yet response times draw concern

While Baltimore officials applaud improvements to the city’s behavioral health diversion system, they acknowledge that the ...

911 chaos across Los Angeles as outage forces callers to text their emergencies

An outage struck the 911 system across Los Angeles Thursday — leaving some callers to text their emergencies or call patrol stations’ business for help. The Los Angeles County Sheriff’s Department ...
Yahoo

Phoenix police share tips when calling 911 during an emergency

Add Yahoo as a preferred source to see more of our stories on Google. Emergencies come when you least expect it. Here are some tips from Phoenix Police Department dispatchers about how you can be best ...
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Capitol Police say 911 routing issues improving, but not fully resolved

Work is ongoing to correct the routing issue ...
ABC15 Arizona

Phoenix 911 dispatchers now use AI to handle non-emergency calls

PHOENIX — Phoenix has implemented artificial intelligence (AI) to streamline its 911 system, allowing human dispatchers to focus on life-threatening emergencies while AI handles routine non-emergency ...

King County Sheriff’s 911 center to draft non-police crisis routing rules after audit

A King County audit released Tuesday found the King County Sheriff's office 911 communication center meets national standards for answering emergency calls.